FREQUENTLY ASKED QUESTIONS

General Questions

• What skin conditions do you treat at your dermatology clinic?

  We treat acne, eczema, psoriasis, hyperpigmentation, keloids, hair loss, scalp issues, rashes, warts, earlobe repair and more. We also perform full-body skin checks for skin cancer.

• Do you accept insurance for medical dermatology services?

  Yes, we accept most major insurance plans for medical dermatology visits. For medical & cosmetic treatments, we offer affordable cash options and payment plans.

• Can I book a same-day appointment for acne, eczema, or rashes?

  Often, yes! We reserve slots for urgent skin concerns. Call or book online to secure the next available appointment.

• How do I schedule a skin cancer screening?

  You can easily book online or call our Harlem clinic to set up a full skin exam. Early detection saves lives.

• Do you offer virtual dermatology consultations?

  Yes! We offer virtual visits for acne, eczema, follow-ups, prescription refills and more. Get expert care from the comfort of your home.

Acne & Hyperpigmentation

• What are the best treatments for acne scars and dark spots?

  We offer chemical peels, microneedling, customized skincare, and oral / topical prescription. Each plan is tailored to your skin tone and type.

• Do you offer chemical peels for hyperpigmentation on darker skin tones?

  Absolutely. Our peels are specifically selected for melanin-rich skin to safely fade dark spots and even your tone.

• Can you help with hormonal acne or cystic acne?

  Yes. We create personalized treatment plans that may include prescriptions, in-office treatments, and lifestyle guidance.

• What products do you recommend for acne-prone skin?

  We recommend gentle cleansers, non-comedogenic moisturizers, and targeted treatments with ingredients like salicylic acid or benzoyl peroxide. We’ll customize a regimen just for you.

Hair Loss & Scalp Health

• What treatments do you have for hair loss or thinning edges?

  First we start with an in depth scalp assessment and lab work. We offer scalp injections (like PRP or steroid shots), microneedling, exosomes, prescription solutions, and lifestyle coaching to support healthy hair growth.

• Do you offer PRP or injections for hair growth?

  Yes. We use evidence-based injection techniques to stimulate hair follicles and restore thickness.

• How does scalp microneedling work for hair loss?

  Microneedling creates micro-channels that boost circulation and growth factors, helping stimulate new hair growth.

Anti-Aging & Skin Rejuvenation

• What anti-aging treatments do you offer for fine lines and wrinkles?

  We offer Botox, dermal fillers, PRF EZ GEL, microneedling, and medical-grade and prescription skincare to soften lines and restore youthful glow.

• Do you provide Botox or dermal fillers?

  Yes! We create natural, balanced results to enhance your features never overdone.

• Is microneedling safe for melanin-rich skin?

  Definitely. When performed by trained experts, microneedling is safe and effective for deeper skin tones.

• What’s the downtime for chemical peels or microneedling?

  Most clients have mild redness for 1-3 days. You can typically resume normal activities right away.

Specialty Treatments

• Do you have treatments for keloids or raised scars?

  Yes. We offer steroid injections and guidance to flatten keloids and reduce discomfort.

• Do you have treatments for split earlobes?

  Yes. We offer earlobe repair consultation done first to assess the severity.

• Do you help with the process of getting a cranial prosthesis “medical wig” through insurance?

  Yes, we help with processing your  Cranial Prosthesis “medical wig” through insurance. Consultation is needed first because not everyone meets the criteria. 

Inclusivity & Expertise

• Are your treatments safe for Black and brown skin?

  Yes. Our team specializes in melanin-rich skin, choosing treatments and products that protect your unique tone.

• Do you specialize in treating melanin-rich skin?

  It’s our passion. Whether it’s acne, hyperpigmentation, or anti-aging, we prioritize techniques safe for darker skin.

• Can you customize skincare plans for my skin tone and type?

  Absolutely. We create routines that consider your skin goals, sensitivity, and lifestyle.

Clinic & Booking

• Where is your dermatology clinic located?

  We’re located in the heart of Harlem, NYC serving Manhattan, Bronx, and Brooklyn.

• How much do consultations cost?

  Medical dermatology visits may be covered by insurance. Aesthetic consults start at $150, applied toward your treatment.

• Do you offer payment plans or package deals?

  Yes! We offer packages for chemical peels, microneedling, and hair restoration. Ask us about interest-free payment plans.

• What should I expect at my first dermatology visit?

  We’ll discuss your concerns, examine your skin, and create a personalized treatment plan. It’s relaxed, thorough, and tailored to you.

• How do I prepare for a chemical peel or injectable appointment?

  Avoid retinoids and harsh exfoliants for 3-5 days before. Arrive with clean skin and no makeup.

Post-Treatment & Care

• What aftercare is required for chemical peels or microneedling?

  Stay hydrated, avoid direct sun, and use a gentle cleanser and SPF. We’ll give you detailed instructions and samples to protect your glow.

• How soon will I see results from acne or hyperpigmentation treatments?

  Many clients see improvements within a few weeks, with continued brightening over 2-3 months.

• What aftercare is required for botox and filler?

  Stay upright for 4–6 hours, No massaging or heavy pressure on the area, Skip strenuous exercise for 24 hours, Avoid heat exposure for 24 hours, No alcohol for 24 hours, Be gentle with skincare, Expect minor swelling or bruising for a few days